Aligned Solutions

I’m Lakita Childs, a Customer Success and Operations Specialist with 5+ years of experience helping SaaS teams and mission-driven organizations streamline their processes, onboard clients with ease, and build clear documentation.

 

I help people and organizations bring their ideas to life. Whether you’re an artist needing a portfolio site, a small business owner setting up systems, or a nonprofit scaling your impact, I can help you build, organize, and simplify.

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I’ve worked with platforms like HubSpot, Asana, Slack, and Coda, but I’m also a fast learner who loves exploring new tools. If your team already has a system in place, I’ll adapt. If you need help choosing the right platform, I’ll guide you through options that make sense for your work.

 

I understand how overwhelming it can feel for teams juggling growth, clients, and day-to-day operations. That’s where I come in. My goal is simple: take work off your plate so your team can focus on what they do best.